Comments on: Do not eat at Nonna Lina

By: Sebastian

Sebastian — Wed, 10 Aug 2011 17:59:36 +0000

Despite your post being already old, as you still come up as the second hit when googelin Nonna Lina…I think I should tell you that you might give it another chance…it seemed to have changed…at least to my experience.

I was there for dinner just 5 or 6 weeks ago and so far recommended it to a couple of friends, whenever they asked me for a recommendable italian place in CBD… .

I have to admit that – i was a little worried – as a foreigner, going out for dinner at such a central/prominent place…my experience from all over the world tells me it´s rare to get good value for money… .

Different though at Nonna Lina…i think I ended up paying something like 160 bugs…we had a shared starter platter, which was really nice…I had some pasta with nice seafood all over…3 glasses of wine and a shared panna cotta as dessert…it was definitely a good deal for that, not even talking about the fact that table mountain was illuminated that evening and we sat outside witch perfect view under some heaters…service was friendly and nice..of course not quick…but show me one place in the entire SA you get that at that budget… .

So my experience is a totally different one from yours… .

With regard to your post, I am just wondering,looking also at the picture, which shows…a alright looking salami pizza…and man I tell you from that pic, that the salami wasn´t cut my friend, this are regular slices from a typicaly sized itlaian (small) salami…cheese looks ok (haven´t tasted it of course) and there are even olives on top of that….so here comes my question:

What the hell do you expect for 45 bugs…getting a good looking pizza and a beer seems to be a pretty fair deal to me…I don´t know if prizes in CT have increased since you guys hosted the World Cup…but for me living in CT since end of 2010 and coming from europe…it´s sort of hard to understand what you expect…maybe you comment on that, I´d be interested to hear though…and talking about the power of the internet as one of the commentators did…what is so good about the fact that your more than 4 year old review is still the second hit on google…if you manage to explain that to me…I´m waiting to be convinced…

By: KW

KW — Tue, 02 Nov 2010 13:08:03 +0000

I LOVE Nonna Lina! Definitely my favourite restaurant by far. Eaten there loads of times over the past six years and the food has always been outstanding.

By: Gary

Gary — Mon, 06 Sep 2010 18:37:41 +0000

The above is a wonderful example of how “crowd sourcing” can be used by a commercial entity for commercial gain. If the company had spent as much time giving good service as posting to your blog you would have gotten a free dinner to make up a bad experience. It is simple to make up bad service when you treat your customers with respect. But fighting it out on a blog on the internet is poor form and proves your point.

But to be honest I really did like the 3 “customer” posts in a row. If you would have waited to point it out later I bet more of these posts would have come in 3s.

By: John

John — Sat, 04 Sep 2010 07:26:14 +0000

Came across this blog while Googling the telephone number for Nonna Lina but only read it after going there. We had an excellent meal with good service and great wine. Been back there again a week later and also received good service as well as a great meal. Interesting to note the restaurant was packed on both occasions. Thanks for a great evening, we’ll be back. Also…. it was my GP that recommended we go there, he said the food was excellent too, keep up the good work Antonello

By: hayden

hayden — Sat, 05 Jun 2010 16:08:05 +0000

I personally have had many good meals at Nonna’s. In fact, I rate their pizza as the best in Cape Town. Their service is also great. I’ve never had a bad experience there.

That said, I’m disappointed in how the manager has responded to criticism. If I were him I would probably have said, “sorry dude, come by for a free pizza some time, and we’ll change your mind.”

By: Claudia Johnson

Claudia Johnson — Mon, 29 Sep 2008 09:02:05 +0000

The food was amazing Friday night, pizza was excellent, the carpaccio amazing. Had a bottle of very smooth Italian sparking wine. Unfortunately the service was really slow, I had to ask twice how far our order was and my husband got the wrong order.

I’ll definately go again as they were really busy and I don’t like to think of myself us unreasonable.

By: JB

JB — Fri, 26 Sep 2008 08:35:23 +0000

My boyfriend has been raving about the best pizza he has ever eaten for weeks now, and last night, he decided to let me in on his secret and took me to Nonna Lina for supper.
The food really was excellent. Perhaps all meals dont appeal to everyone and that is understandable, but the prawn and penne in a creamy tomato sauce which i experienced last night was the best meal i’ve had in a long time!
We found the waiters to be friendly as well even though, the english wasnt as good with some of them. They score points for ambience aswell.

That said, i dont think Jonathan was wrong in airing his opinion. I’ve been the recipient of atrocious service many a time and just wanted to shout it from the rooftops. Bad comments are meant to meant to make business owners up their game, as after all, nothing is perfect. A graceful acceptance of constructive criticism should bring Nonna Lina that one step closer to perfection. Nevertheless, Thanks for a wonderful evening Nonna Lina :)

By: arbitraryuser

arbitraryuser — Thu, 25 Sep 2008 08:31:01 +0000

Hi Claudia,

I hope you have a great evening. Let us know how it goes.

By: Claudia Johnson

Claudia Johnson — Thu, 25 Sep 2008 08:09:08 +0000

I’m trying Nonna Lina for the first time tomorrow night and plan to have a great evening in icy Cape Town. I don’t usually run on other people’s opinions, so if the restaurant is as bad as a few of the comments above, then so be it. You live and learn!

By: arbitraryuser

arbitraryuser — Tue, 17 Jun 2008 06:34:44 +0000

Good to hear you had a great evening at Nonna Lina’s. Do you realise that your attempt at making the restaurant look good lost all credibility when you added that last line “Perhaps Antonello realises that an unhappy customer is not worth keeping.”?